Proof MyCare
Support
We can help with Sign in with Apple, household setup, invoices, subscriptions, QR visits, and account or data requests.
Contact Proof MyCare
Email our support contact and include a short description of the problem, the screen where it happened, and whether it can be repeated.
denizmac5@gmail.comBefore you write
- For a subscription issue, use Settings → Subscription → Restore Purchases first.
- For a household reset or account deletion, use the protected in-app flow.
- For a QR issue, include whether the code was for check-in or check-out and whether it had expired.
- Never email passwords, Sign in with Apple credentials, access tokens, QR values, private invoices, or urgent care information.
Privacy and account requests
Read the Privacy Policy for data-handling details. You can correct records, start over, or delete your account from the app after its safety checks. If you cannot access the app, email us and describe the request without attaching private care documents.